Privacy Policy

Privacy Policy

SHIGEMATSU WORKS CO., LTD. (hereinafter: “we”, “us”, “our”) recognizes that protecting personal data and handling it appropriately is an important social obligation.
We will take the following measures with proper consideration to the appropriate management and use of the personal data of customers.

  1. Legal Compliance and Revisions
    We comply with laws, ordinances, and norms regarding the protection of personal data.
    Please be aware that this Privacy Policy is subject to change, without prior notice, in conjunction with changes, etc. to laws or ordinances.
    Any such changes shall be applicable as of the publishing of the details thereof by us to our website.
  2. Business Information
    For more information about the name, address, and representative name of us, please refer to “Company Information”.
  3. Collection of Personal Data
    We indicate the purposes of use of personal data to customers and collects personal data within the lawful and appropriate scope.
  4. Use of Personal Data
    We shall use personal data (personal name, address, telephone number, e-mail address, etc.) within the scope of purposes of use as consented to by the customer.
    1. Contact, negotiations, and contracts with customers, and for invoices, etc.
    2. Responding to inquiries from customers
    3. Delivery of products, catalogs, “Industry and Health”, information, etc.
    4. Product inspection, repair, or support
    5. Guidance concerning products handled by us
    6. Contact with and delivery of materials to shareholders
    7. Duties related to employee recruitment activities
  5. Guarantee of Accuracy, and Safety Measures
    We will make efforts to keep the personal data of customers accurate and up to date. We also will make efforts to improve information security measures in order to prevent unauthorized access, loss, falsification, leakage, etc. of personal data.
    Moreover, we provide, to all executives and employees, the education and awareness that allows them to understand the importance of personal data protection and appropriately handle the personal data of customers.
  6. Supervision of Subcontractors
    We, in the event of disclosing personal data of customers to subcontractors, shall take appropriate actions so that the personal data is handled safely within the scope of the work duties of the subcontractor.
  7. Disclosure and Provision to Third Parties
    We, except in cases where consent has been given by the customer in question or for legitimate reasons based on law, shall not disclose or provide customer data to any third party.
  8. Disclosure, Correction, Etc. of Personal Data
    We, in the event of a request from a customer regarding the disclosure, correction, addition, deletion, suspension of use, etc. of personal data, shall first confirm the identity of the customer in question and respond according to the provisions of the Act of the Protection of Personal Information.
  9. About SSL (Secure Socket Layer)
    Our website use SSL to protect the personal data of customers.
    “SSL” means “Secure Socket Layer”. It is a communication method that performs encrypted communication between web servers and web browsers.
    By using a browser that supports security functions, personal data entered by customers, such as name, address, or telephone number, is automatically encrypted before transfer. Therefore, in the unlikely event that the data is intercepted by a third party, there is no need to worry about the contents of the data being stolen.

Cookie Policy

Our website use cookies to provide services to customers in a more appropriate and comfortable manner. The use of cookies does not violate the privacy of customers. Customers can change their web browser settings to deny all or individual cookies, or change the settings to notify the user whenever a cookie is sent.

  1. Use of Google-Provided Services
    We use the Google Tag Manager, a tag management service, and Google Analytics, a website access analysis service, both provided by Google LLC. The Google Tag Manager manages program code provided by third-party services used in websites, and provides functionality for enabling third-party services optimized to suit your operation, viewed pages, and browsing environment as necessary. While it uses cookies to facilitate anonymous collection of traffic information, the Google Tag Manager does not collect any personal data.
    Google Analytics uses cookies to analyze the browsing history of websites and generate reports. We receive reports of analysis results to ascertain the browsing status of our website by customers.
    Information concerning the browsing of our website that has been generated using the cookies of the Google Tag Manager and Google Analytics is stored on servers of Google LLC and is managed according to the Privacy & Terms of Google LLC.
  2. Disabling Cookies
    Users can change the settings of the web browser they are using in order to reject or restrict cookies. Also, if cookies have been disabled, some functions of our website may become unusable.
    The method for changing the settings depends on which browser you are using, so please refer to the help section, support site, etc. of the browser.
    Also, you can use a browser add-on to disable the access analysis performed by Google Analytics that are used by us. Please use the following link to download the add-on.
  3. User Rights
    If you live in an EU (EEA) member state and are subject to the GDPR, please contact us to exercise your rights as stipulated in the GDPR.
    Also, if the processing was not performed appropriately, you can file a complaint with the supervisory authorities.
  4. Updates to Cookie Policy
    Please note that we may change the contents of the Cookie Policy without prior notice.
    Any such changes shall be applicable as of the publishing of the contents by us to our website.

To contact us regarding the Privacy Policy or Cookie Policy, please use the “Contact Us” form below.

Contact Us